Report a claim
In the event of a claim involving vehicle loss, turn directly to a repairshop and they will perform all the actions necessary for submitting a loss notice on your behalf. For other types of claims, complete the loss notice in the Internet.
In the event of a claim involving vehicle loss, turn directly to a repairshop and they will perform all the actions necessary for submitting a loss notice on your behalf.
For other types of claims, send your claim report via e-office or call If´s 24-hour Customer service on: +372 777 1211.
Here you can find all documents that might be needed in your claim handling process
Vehicle damage:
Claim for indemnification of damages
Statement
Traffic damage:
Claim for indemnification of personal injury
Documents verifying personal injury
List of damaged property
Property damage:
Travel damage:
Luggage loss calculation table
Medical Certificate
Accident: