Report a claim

In the event of a claim involving vehicle loss, turn directly to a repairshop and they will perform all the actions necessary for submitting a loss notice on your behalf. For other types of claims, complete the loss notice in the Internet.

Repairshops

In the event of a claim involving vehicle loss, turn directly to a repairshop and they will perform all the actions necessary for submitting a loss notice on your behalf.
For other types of claims, send your claim report via e-office or call If´s 24-hour Customer service on: +372 777 1211 .

Here you can find all documents that might be needed in your claim handling process

Vehicle damage:

Claim for indemnification of damages
Statement

Traffic damage:

Claim for indemnification of personal injury
Documents verifying personal injury
List of damaged property

Property damage:

List of damaged property

Travel damage:

Luggage loss calculation table
Medical Certificate

Accident:

Medical Certificate